Frequently Asked Questions
Ideally yes, to properly identify the user, but you may enter only your first name if you prefer.
Yes. This can be done if the user requests it, for example if a mistake was made or something went wrong.
Go to the side menu, select Profile Information, and tap the pencil icon to edit your details.
Yes. Up to 3 ingredient replacements will update the recipe. After the 4th replacement, the recipe will no longer update. Only one ingredient can be replaced at a time.
Go to the side menu and select Change Password.
Currently it cannot be undone. You will need to wait until the following Monday when the program resets. In the meantime, you can continue with another workout day.
It is only a reference. Take your time and focus on performing each exercise correctly.
The $9.99 USD price is only a reference value. The app will display the real price based on your local currency as an equivalent amount.
Please check your SPAM or junk mail folder.
Yes, you can choose which day to begin. Just try to avoid training the same muscle groups on consecutive days.
Verify that you have granted the app permission to access your camera.
You can request to speak with a person through the chatbot, or access the support email option in the side menu (three dots).
Go to the side menu and select Change Email.
30 seconds is recommended, but take the time you need. Try not to rest more than one minute so your muscles don’t cool down too much.
No. Nutrition plans and routines previously created by Sosa Jhons do not carry over to the app. The app will generate a new diet and training plan from scratch.
Android: version 13 or higher.iOS: version 15.6 or higher.
Write to us at hello@nowmeapp.com and we’ll get back to you soon